Your file stays close.

Name, phone, email, and the answers you type on Apply, Visit, Get our address, Ask, or the trade-in appraisal are sent to BuyPayDrive so a person can follow up. We do not send that file to a lender or run a hard credit pull from these pages.

Appraisal photos are stored privately and reviewed through a signed staff link. They are not published on the website. We ask you to provide personal documents in person to secure your privacy and verify identity.